Community Outreach Kit

Educating the public on the benefits of authority operated systems and their role in the community is vital to an effective community outreach program. PMAA designed tools to assist members in gaining a higher profile in the community and promoting the exceptional services they provide – safe, reliable, affordable, and high quality utility service.  

First, a 13-minute DVD explains the purpose of authorities and provides interviews on the excellent and reliable service of authorities across the Commonwealth. Interviews with business owners and customers, members of the General Assembly, and authority members are featured. It also shows authorities’ important role as environmentalists, economic development catalysts, and community partners. In addition, the DVD highlights future challenges authorities face in continuing to provide infrastructure and protect public health and the environment. The DVD can be used to educate customers, elected officials, civic and community organizations, i.e., Rotary and Lion’s Clubs, Chambers of Commerce, community businesses and industry, sportsmen’s clubs, church groups and schools.  

Also provided is a Community Outreach Kit which is a useful guide to assist authorities in developing communications and outreach with local media and customers. Information on working with the media and building relationships is provided and, in particular, preparing news releases, news advisories, op-eds, and letters.   

Please contact our office to obtain a copy of the DVD.

Click here to view or print a copy of the kit.