Webinar: Dialing Down on Delinquencies

Wednesday, October 17, 2018
01:00 PM - 02:00 PM



Dialing Down on Delinquencies

How to Increase your Authority's Effectiveness in Collecting Payments

When it comes to managing outstanding water and sewer accounts, knowing a variety
of collection options is key to increasing your authority's effectiveness in collecting
payments from delinquent customers.

This presentation will lay out various legal options, tools, and methods you can
implement that will be the most effective for your authority.


In this session, you will:

  • Understand various laws (water termination, collection, liens, etc.) & how to 
    apply them

  • Examine different collection options & tools best suited for your authority

  • Learn methods & strategies other authorities have found most effective

  • Sample rules and regulations will be shared on handling delinquent customer accounts,
    and payment plans and procedures

PMAA's Western Solicitor, Michael J. Witherel, Esq. of Witherel & Associates