Dialing Down on Delinquencies
How to Increase your Authority's Effectiveness in Collecting Payments
When it comes to managing outstanding water and sewer accounts, knowing a variety
of collection options is key to increasing your authority's effectiveness in collecting
payments from delinquent customers.
This presentation will lay out various legal options, tools, and methods you can
implement that will be the most effective for your authority.
In this session, you will:
Understand various laws (water termination, collection, liens, etc.) & how to
Examine different collection options & tools best suited for your authority
Learn methods & strategies other authorities have found most effective
Sample rules and regulations will be shared on handling delinquent customer accounts,
and payment plans and procedures
PMAA's Western Solicitor, Michael J. Witherel, Esq. of Witherel & Associates