Webinar: PAHAF Program Overview

Wednesday, September 21, 2022
01:00 PM - 02:00 PM


In this webinar, PMAA members will hear from the Pennsylvania Homeowner Assistance Fund (PAHAF) team to get an overview of the program and see how your authority can work with PAHAF to assist Pennsylvania homeowners. PAHAF is a housing-related program funded by the U.S. Department of the Treasury to assist Pennsylvania homeowners facing financial hardship due to the COVID-19 pandemic.

Attendees can expect to gain insights on:

  • Assisting eligible Pennsylvania homeowners who are struggling to pay their delinquent housing-related bills, including utility expenses, through PAHAF funding

  • What types of assistance PAHAF provides and the eligibility requirements

  • How to work with the PAHAF team throughout the process

Topics covered during this session will be:

  • Program Overview:

    • General overview, eligibility, funding caps for each assistance type and the application process flow  

  • Onboarding Process:

    • Documents needed from your authority

    • Points of contact if not onboarded yet

  • Verification Process:

    • How it works

    • What to expect

  • PAHAF contact information for:

    • Verification team

    • General inquiries and policy questions

    • Escalated issues/complaints

  • Q&A:  

    • Questions you have about on onboarding with PAHAF to participate in the program

    • Any updates needed/questions about current applications, if your authority is already onboarded

    • Issues/concerns/suggestions

    • Ideas or collaboration opportunities for promotion of PAHAF to homeowners your authority serves


Sydney Gilliam
Sydney has worked in law and policy for the past six years across various government funded programs, disaster recovery, and within the state and federal government in a legal capacity. She now serves as lead policy analyst for the Pennsylvania Homeowner Assistance Fund (PAHAF), where she oversees policy decisions and makes key recommendations to improve and clarify program policies for applicants, participating lenders and servicing organizations – including municipal authorities – and other stakeholders.

Athena Laines
Athena has over six years of previous experience in project management, including four years in the disaster recovery field. Most recently, she worked for the North Carolina Homeowner Assistance Fund (NCHAF) program, helping to put together their initial policies and procedures and managing the case management team. She now serves as stakeholder manager for the Pennsylvania Homeowner Assistance Fund (PAHAF), where she works to build relationships with program partners and stakeholders, including housing counselors who help applicants through the process.

Cost: Complimentary

This event is open to PMAA members only. Membership will be verified after receiving your registration.

Login information, along with any supplemental presentation material will be sent by 9:00 am on the day of the event.