The key to successfully collecting delinquent accounts is the ability to create incentives to pay. Without creating some type of meaningful incentive, delinquent accounts tend to remain uncollected. This webinar will provide your authority with the tools needed to create strong positive and negative incentives to initiate payment from your delinquent customers.

Learning Objectives

• Identify the key factors that influence successful collection of delinquent accounts.

• Explain the importance of creating meaningful incentives to encourage payment from delinquent customers.

• Differentiate between positive and negative incentives used in account collection.

• Develop strategies to design effective incentive programs tailored to your authority’s specific collection needs.

• Evaluate and address collection challenges through interactive discussion and question-based problem-solving.

Presenter:
Kevin Buraks, Esq.
Portnoff Law Associates

Cost:  $49