Dialing Down on Delinquencies

Wednesday, October 11, 2017
01:00 PM - 02:00 PM


Dialing Down on Delinquencies
How to Increase your Authority’s Effectiveness in Collecting Payments

When it comes to managing outstanding water and sewer accounts, knowing a variety of collection options is key to increasing your authority’s effectiveness in collecting payments from delinquent customers.

This presentation will lay out various legal options, tools, and methods you can implement that will be the most effective for your authority.

In this session, you will:
• Understand various laws (water termination, collection, liens, etc.) & how to apply them
• Examine different collection options & tools best suited for your authority
• Learn methods & strategies other authorities have found most effective

Who should attend?
Authority managers, staff, solicitors, and board members – anyone that is involved in handling delinquencies from an administrative, legal, or policy perspective.

Presented by:
PMAA’s Western Solicitor, Michael J. Witherel, Esq. of Witherel & Associates