Leading a municipal authority requires more than technical expertise, it requires the ability to coach, communicate, and guide diverse teams through complexity. This session offers practical leadership and communication strategies tailored to authority professionals, especially those managing staff, volunteers, or boards. Attendees will walk away with tools to reduce misunderstandings, strengthen accountability, and lead with greater clarity and confidence. Ideal for supervisors, managers, and board members seeking to strengthen team trust, improve decision-making, and support varied communication styles.

Learning Objectives:

• Apply practical coaching strategies to support staff, volunteers, and board members while building accountability and confidence.

• Identify and adapt to different communication styles and processing needs to reduce misunderstandings and improve working relationships.

• Use clear communication techniques to navigate complex situations, strengthen team trust, and support better decision-making.

• Recognize how assumptions and differences in information processing can contribute to communication breakdowns and adjust leadership approaches accordingly.

• Lead with greater clarity and confidence by using practical tools for managing expectations, addressing challenges, and guiding diverse teams.​ 

Presenter:
Jennifer Manley
EJ Collective

Cost:  $49