Webinar: Water Terminations

Wednesday, November 08, 2017
01:00 PM - 02:00 PM



Water Terminations: Laws, Procedures, Strategies
Your customers won’t pay their bills…now what?!
Several statutes exist dealing with the termination of water service for nonpayment of water and/or sewer bills.

This presentation will provide an overview of which laws apply under what circumstances.

In addition, examples of proper authority rules and regulations of water termination procedures will be shared as well as strategies and recommendations for compelling delinquent sewer customers (not connected to public water) to pay their bill.
This session will cover:     
  • Understanding water termination laws depending on type of customer (residential property owner/renter) and type of service (water/sewer) 
  • Examples of water termination procedures outlined in authority rules and regulations
  • Strategies to motivate delinquent sewer customers in paying their bill - which one is right for you?
Who should attend?
Authority managers, staff, solicitors, and board members – anyone that is involved in handling water termination from an administrative, legal, or policy perspective.
Our presenters Jennifer Case, PMAA Government Relations Liaison and Steve Hann, PMAA Solicitor East will also be handling the Q & A session during the webinar.

Cost: $40